Choose the right guarantee for your appointments.
A deposit paid at booking or a card imprint without an immediate charge: configure the flow your client will see.
For a long service or a busy slot, you can request a guarantee when the client books. Set your conditions, choose a deposit or card imprint, then find the payment status in the appointment.
In your day
In practice: protect a long appointment
You open a two-hour slot for a service. You want to define in advance the guarantee requested when a client books it.
- 1
Choose the guarantee
In your booking settings, choose a paid deposit or a card imprint and set the applicable conditions.
- 2
The client books
She sees the payment step that matches your setup. A deposit is paid at booking; a card imprint saves a card without an immediate charge.
- 3
Track the appointment
Find the payment status in the appointment. If a deposit was collected, you can start a refund from the appointment details.
Two distinct flows
With a deposit, the client pays the set amount when booking. With a card imprint, she saves a card without an immediate charge.
Conditions shown before confirmation
Set the guarantee and clearly share your cancellation terms before the client confirms the appointment.
Status in the appointment
Find the guarantee status alongside appointment details; a collected deposit can be refunded from the appointment record.
A configured payment account
The secure step depends on your payment account setup and the option selected on your booking page.
Pay in instalments with Klarna
Offer Klarna for purchases in your online shop
A client chooses a product, gift card or package from your Fleeky shop. If you have enabled Klarna and the transaction qualifies, they can select it at checkout and review the payment schedule Klarna offers.
- 1Enable KlarnaTurn this payment method on in your shop settings for your connected Stripe account.
- 2The client checks outThey add an eligible purchase to the basket and see Klarna among the payment methods offered.
- 3Klarna shows its termsThey choose the available option, review the instalments and confirm payment in the secure checkout.
Availability depends on your plan, Klarna being enabled, your connected Stripe account's capability, amount, currency and the client's eligibility. Klarna does not automatically apply to appointment deposits.
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