Find the right context before every appointment.
History, notes and useful details stay in a client record you can update after each visit.
When a client returns, you should not have to search several tools for her previous service. Open her Fleeky record to review past appointments, saved details and what will help you prepare for the next one.
In your day
In practice: prepare for a returning client
A client returns for a colour appointment. Before she arrives, you want to see her previous service and the useful details your team recorded.
- 1
Open her profile
Find the client to review her contact details and appointment history in your professional workspace.
- 2
Review her history
Read past services and saved notes, plus photos or consultation answers when they were added.
- 3
Update after the visit
Add a note about the service you performed so the context is ready for her next appointment.
Appointment history
Review past visits and services to understand the client’s journey before she returns.
Notes and photos
Add notes after a visit and find photos when they have been saved in her record.
Sales and benefits
Depending on recorded activity, review purchases, gift cards or packages linked to the client.
Consultation answers
Read available consultation form answers to prepare a service with the right context.